Our
CUSTOMER EXPERIENCE & events

Stimulate emotion at every point of contact to leave a lasting impression

Customer experience is a key driver of satisfaction and loyalty. By creating privileged moments at every point of contact, it enables you to forge solid, lasting bonds with your consumers. Every interaction is transformed into an opportunity to strengthen their commitment and trust in your brand.

Our
Solutions

Shopper Experience

Give your shoppers an unforgettable brand experience and turn every touchpoint into a conversion opportunity.

Sales animation

Product launches, promotional reinforcements, seasonal highlights: boost your sales and maximize your visibility with high-impact sales events.

brand ambassador

Our permanent brand ambassadors create a unique in-store customer experience. They share their expertise and enhance the brand's image, while boosting sales and strengthening the relationship with the point of sale.

educational & experiential workshop

Create immersive educational experiences to engage your customers, strengthen the bond with brands and turn every interaction into a moment of learning and discovery.

high-time, category and theme animation

Create events around strategic categories to assert your expertise, engage your customers and reinforce your position as a specialist.

Events

Our expertise and creativity are at your service to deliver perfectly orchestrated, unique, and memorable brand activations.

SAMPLING

Maximize contact points and capture the attention of your shoppers with targeted, engaging street marketing operations.

ROADSHOW

Event tours, trade shows, unique brand experiences, sports events: offer your audience a premium welcome and strengthen your brand awareness.

POP-UP STORE

Pop-up stores, branded corners... From concept to execution, our teams provide tailored solutions to deliver a unique customer experience.

event

From major festivals to intimate events, we manage it all, delivering flawless execution, a smooth guest experience, and optimal visibility for your brand.

Create unique moments for your shoppers and build a relationship of trust with them.

From design to implementation, our agency is there to support you from concept to turnkey delivery.

‍

With over 20 years' expertise in omnichannel solutions, Impact guarantees optimal execution of your in-store and out-of-store campaigns. Our know-how enables us to manage campaigns of any scale, adapted to the specificities of each market.